Shipping Policy
Order processing
Orders usually ship the same day or the next business day. Weekend and holiday orders are processed on the next business day. Items that need to be ordered from a manufacturer may take longer. Contact us before ordering if you need an item by a specific date.
US delivery estimates
- Ground: estimated 3–7 business days after shipment.
- Priority: estimated 2–4 business days after shipment.
Delivery estimates exclude order processing time. Enter your delivery address at checkout to see the services, rates, and delivery estimates available for your order.
For express options that show a 3 p.m. cutoff, the cutoff refers to New York time on business days. Weekend and holiday orders are processed on the next business day. Contact us before ordering if you need help confirming an express service or delivery date.
Free standard US shipping
Free standard US shipping applies to orders over $200 after discounts. Expedited shipping costs extra. Your applicable shipping charge is shown at checkout.
Same-day NYC delivery
Contact us before ordering to arrange customer-paid Uber delivery from Mill Basin, Brooklyn. Availability must be confirmed with us. Warehouse pickups are not available.
Tracking and delivery issues
After shipment, we email your tracking number. Allow up to 24 hours for tracking updates to appear.
If a package is delayed, missing, or marked delivered but not received, check the carrier’s tracking information and contact the carrier. Also contact us with your order number and tracking number so we can help review the shipment and available carrier-claim options. Keep any relevant packaging and delivery information.
International shipping
Enter your address at checkout to see the available services and rates. Delivery times vary by destination. Additional customs duties, import charges, or international taxes are the customer’s responsibility.
Shipping fees and returns
Shipping and handling fees are non-refundable. For approved returns, customers are responsible for return postage unless we agree otherwise when reviewing an order issue. Contact us before sending a return so we can provide the correct instructions and return address.
See our Returns & Exchanges Policy for eligibility, deadlines, exclusions, and the refund process.
Contact us
Email getflyny718@gmail.com or call/text 347-322-3236.
