Frequently Asked Questions
In order for your order to be delivered by car to you, your order must be placed by contacting us by phone . Any orders placed online has to be shipped out to you! You cannot order online and expect car delivery.
YES, if we don't have the product but we sell the brand, 95% of the time we can get that item for you. Just send us an email or contact us by phone inquiring about it.
We ship to every state in the United States of America. Further more We Ship Worldwide.
YES, you have up to 7 days after delivery date to notify us that you want to exchange or receive a refund. Designer Luxury Items,Sneakers & Women Apparel Are Excluded From Refunds or Exchanges. You must contact us and send us back the product before the 7th day with all tags attached and in brand new condition. You are refunded in full for your product except the shipping/handling charges.You are responsible for shipping/handling.There is no refund OR exchange on Kids Apparel, Women Apparel or Sneakers. We do not accept returns or exchanges on sneakers due to fraudulent scenarios where a customer would return a fake pair of sneakers or different sneakers resulting in us having to open up cases. We usually ship out Same Day or next business day. Shipping takes 1 to 5 days after shipping date.
